Initially, business people often travelled to outside countries on business matters. However, with growth in technology, such travelling has reduced since people are able to do business online (Graham, Papatheodorou & Forsyth, 2010). With the use of the internet, business people are able to compare prices of the products they intend to equip in their stores or the raw material they have to use in their production processes.

In addition, the business people are also able to such for international market opportunities through the internet. This reduces demand for airline services and this is posed as one of the problems facing the aviation industry.

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