Sample Essay

They are a number of reasons that would cause the organization executives not to recognize the problems an organization fast enough. Considering that this organization is faced with reduced sales and complains from the customers, the reasons that may lead to executives not to respond to these problems on time include:

first, the customer service and handling in the organization could be underdeveloped, hence not able to respond to the customer needs and complains on time. It seems the information or complains obtained is never communicated to the executives, a problem that could lie with the customer service department or even the problem could exist where the customer service department is not established at all in the organization, hence the customer complaints are never handled the right way and on time.

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